Empowering service-based small business owners to grow to their business
Take the next step to achieving your vision Schedule your free consultationThe Online Business Manager specialises in working with small business owners eager to grow their business.
We empower you to focus on growing your business and achieving your vision while your business run like a well-oiled machine.
Your strategy partner
As your strategy partner, we’re dedicated to transforming your vision into reality. We don’t just oversee your day-to-day operations; we evaluate and optimise it.
Our operational strategy is simple. We focus on what will move your business from where it is now to where you want it to be. This includes streamlining systems and processes, ensuring healthy cash flow, efficient resource allocation, and consistent branding, marketing, and messaging across all client touchpoints.
Financial management
Make strategic decisions based on data. Through our financial expertise and sales and marketing experience, we align your financials and marketing activities. We analyse the profitability of each of your services and review the results alongside your marketing activities,
Strategic operations
While you focus on growing your business, we transform your vision into reality. We do this by aligning your day-to-day operations with long-term business goals, optimising systems and processes, implementing workflows and automation, and measuring performance.
Strategic marketing
Our marketing services are delivered through our strategic operational lens. Marketing is more than Facebook Ads, Google Ads and SEO. Every touch point a client has with your business should be part of your marekting strategy.
Discover the strategic synergies between Marketing, Operations and Financial Management
Evolve your business with strategic operations
Empower your growth
We use our expertise in operations and strategic planning to transform your vision into reality, giving you the time and clarity to focus on growing your business. With over 20 years of experience in optimising operations, we align your day-to-day operations with your long-term goals. This ensures every move counts towards profitability, client satisfaction, and growth.
Achieve measurable success
Through financial management and strategic operations, we provide you with a solid foundation for your business’s growth. Our focus on aligning resources, and optimising systems and processes, ensures you have the insights and framework needed to measure success, make strategic decisions, and continuously move towards achieving your vision.
Unleash operational excellence
Our comprehensive suite of services from financial analysis to technology implementation, ensures that every aspect of your operations is optimised for peak performance. By enhancing team communication, collaboration, and driving efficiencies across your business, we position you at the forefront of operational excellence. This not only improves your competitive edge but also supports sustainable growth.
Transform your vision into reality
Our latest blogs
Why small business owners can’t be both the Visionary and the Integrator when growing the business
While business owners often wear both hats of Visionary and Integrator in the early stages, the complexities of growth demand a clear demarcation. Here’s an exploration of why it’s not just difficult, but potentially detrimental for small business owners to juggle these identities simultaneously as their business evolves.
What is an Online Business Manager?
What is an Online Business Manager? Your complete guide to understanding what an OBM is, what we do, and who we do it for.
Testimonials
As a rapidly expanding professional services business, we knew that solid business systems were essential for sustainable growth. In the past, we’d struggled to find good support in that area – other people didn’t always understand what we did, or provided purely reactive support. Bringing Rachelle in is one of the best business decisions I’ve made. Her expertise in finance, systems and processes means we know that our operations are robust. This has freed our time up to concentrate on what we do best.
Matt Fenwick │ Founder and Strategy Director, True North Content
Rachelle was referred to us at time of great need, there was a crucial role that needed filling in our firm, which we had tried to improvise around for too long. Since we met Rachelle, we haven’t looked back. Rachelle has taken a tremendous load off my shoulders in particular. The things I love most about Rachelle is she’s a straight shooter, extremely hard working and very honest. Rachelle holds a Masters in Business Administration (MBA) which means she is skilled at a high level and a very important part of our management team. Rachelle gets me out of the way, and enables me to step back and focus on the big picture. This is the part that I value the most.
Leah Oliver │ CA Director, Minnik Chartered Accountants
Rachelle was an extra pair of hands when my copywriting business reached an overwhelming pace. Her friendly, reliable manner was calming and delivered on time of exceptional quality. I’d recommend Rachelle’s services to anyone who needs a broad range of services to complement your business.
Melissa Gerke │ Director, Melissa Gerke Copywriting
We have been working with Rachelle for a long time and she is an investment we can’t live without. She is so efficient with deadlines and more importantly, understands a brief and nails it every time. Every business needs a Rachelle in its life!
Kathryn Price │ Director, Ruby Agency
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