FAQs

What’s an Online Business Manager? 

In a nutshell, an Online Business Manager (OBM) runs your business’s day-to-day operations. By stepping away from the day-to-day, it provides you with the time and mental capacity to focus on growing your business to achieve your goals.

An OBM is equivalent to a General Manager or Chief Operating Officer (COO) in the remote space – think Virtual COO, Virtual General Manager or Virtual Operations Manager.

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What’s an OBM? 

An OBM is short for an Online Business Manager.

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Why are Online Business Manager’s becoming more popular? 

The concept of an OBM is relatively new in Australia, and there are a few reasons why we’re becoming more popular.

  1. Acceleration of digitisation
  2. Higher level of business support needed
  3. Cost efficiency

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What does an Online Business Manager do?

An OBM provides you with the time and mental clarity to focus your energy on achieving your vision and goals by taking the following day-to-day tasks off your plate:

  • Operations management
  • Team management
  • Marketing management
  • Financial management
  • Project management
  • Strategic planning

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Who benefits most from engaging an Online Business Manager?

Small business owners eager to grow their business
OBMs specialise in collaborating with small business owners who are eager to grow their businesses. 

Small business owners who run their operations remotely
Whilst we are online business managers, many of our clients have brick-and-mortar businesses. 

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When’s the best time to engage an Online Business Manager?

For small business owners navigating the small business ownership journey, the pursuit of growth often comes with a realisation –  the need for a strategic partner to shoulder operational complexities. Enter an Online Business Manager (OBM), a pivotal partner to help you evolve and grow your business. But when is the right time to engage an OBM?

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What are the benefits of engaging an online business manager? 

The benefits of bringing an Online Business Manager (OBM) onboard are transformative. From empowering you to grow your business, to  achieving measurable success and unleashing operational excellence. An OBM isn’t just an addition to your team but a strategic partner dedicated to evolving your business.

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What’s the difference between a Virtual Assistant (VA) and an Online Business Manager (OBM)? 

While both play pivotal roles in supporting businesses, the responsibilities, skill sets, and the nature of the work carried out differs significantly. Understanding these differences is key to leveraging the right support for your current needs.

When it comes down to it, the differences are actually in the names:

VA – Assists you in the running of your business

OBM – Manages your business

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How much does it cost to engage an Online Business Manager? 

We understand that business needs are different and we wouldn’t be doing our job of providing you solutions, if we didn’t provide you flexible options. We can work with you:

  • Project based
  • Hourly rate
  • Monthly retainer
  • Consulting session

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Why can’t small business owners be both Visionary and Integrator?

While small business owners often wear both hats in the early stages, the complexities of growth demand a clear distinction.

When growing your business, embracing your role as a Visionary is key. Focusing on big-picture goals allows you to steer your business towards success while delegating day-to-day tasks ensures smooth operations. This balance is fundamental for fostering sustainable growth and achieving your vision.

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